Hi, it's rant time again. I I've got a vent about this. I'm just sick of it. Absolutely sick of it.

It's complete. Um, and as you know, I've got the Eevee log store. Um, I'm actually in the process of setting up a new store and moving away from woocommerce I'm moving over to Shopify and oh geez, don't get me started on Shopify anyway. um, it doesn't do DHL integration.

probably it's an EV block Forum Fred I started on that. So I could vent and rant about letting Shopify problems anyway. Um, that'll be coming soon, but you can already. You can currently, uh, order something from the EV blog store.

Thank you very much. It can. What keeps me, um, in business pretty much because YouTube doesn't really pay the bills. So yeah, I have to supplement that with the EV blog store.

You buy one of my nice uh meters and you can or you know, I've even got micro sleeves. Buy one of my my uh, nice uh products and it helps keep the blog alive. thank you very much. A lot of people do it.

I'm practically shipping stuff every single day, so it's a large part of my income. So yeah, because YouTube is just no. not even after what 13 years full time at this YouTube and still doesn't. still doesn't do it.

It wouldn't make Mrs evely blog happy Anyway, rant time DHL I've been using DHL for I don't know a long time now. Six, five, six years at least or something like that. Used to use Australia post a lot for my International uh shipments and that. became Troublesome and and stuff then I started to use DHL E-commerce actually which is where it's sort of like a quasi surface where they would sometimes use their own planes but then they would like hand it over to the local postage system in each country and and the tracking to get lost but it was cheaper you know and then the express service that I use now.

but um, they did. Actually when I started they gave me like really good rates on the express and DHL Express door-to-door Courier Service and it's excellent right? Um, but you know you pay a bit more for that and I've for quite a number of years now I've watched the prices go up and up and up and in terms of what we'll get to at the moment, and um, I've been absorbing a lot of the cost of this, I've been making a loss on the uh shipping so to speak and I'm just I'm just Jack of this Anyway, let me show you what I'm complaining about now, right? I I actually get decent shipping rates from DHL I Go! I'm one of the apparently I'm one of their bigger customers in Australia because I ship a lot of stuff every single day I'm shipping stuff right. Some days I can ship you know 10 plus you know double digit meters like per day. it's like sometimes it's a lot right? and um, not only like I get good contract rates but on top of that, right? They add this fuel surcharge thing and as you can see here right, it's been creeping up and this dynamically changes right based on the you know, the current fuel price.

So each each order right, so each on my on top of my contract price right? Currently September 2023 I've got to add almost 27 on top, right just for the fuel surcharge. But here's the thing that gets me right. when Covert came around in 2020, you remember that and all hell broke loose and all the airports stopped and everyone was like nobody you know and mass came. you know.

Mass Hysteria. Dogs and cats living together. Everything right and with social distance in dogs and cats. And right? So DHL introduced as did I'm sure all the other services right? An emergency surcharge, right? An emergency situation surcharge.

They called it okay and and fair enough. right? The airports were shut down into like it was just hard getting planes in and out and it was perfectly fine at the time, right? And it was a temporary charge that they would. uh I Remember they I've got emails dating back to April 2020 is when that was. It might have even been slightly before that, but it was definitely April 2020 as when I was paying this emergency situation surcharge temporarily and they're still doing it.

Why? Why? And they've removed. They've now removed all mention of covert Right is to cover operating costs increases due to an emergency out of Dhl's control. This includes but is not limited to changes in market dynamics and air capacity availability. They don't Then it started out.

it was all about covert. That's all it was about. right? And covert's gone and dust it right? There's no there's no emergency anymore. it's done.

But they keep the emergency surcharge in because nobody complains well here. I am complaining because this is we will continue to evaluate Injustice surcharges. Market conditions evolve for the duration of the emergency situation. Which they mean covert right? Name a country where there's a covert restrictions for shipping stuff anymore doesn't exist, right? It will be adjusted to reflect Market Dynamics operation restrictions.

Um, continue to evolve with the ongoing situation, right? It's got nothing to do with what's happening in Ukraine or anything like that, right? This? This is a covered thing. Okay, although I'm sure if you tried to ship to Ukraine or Russia, there might be some sort of, you know, issues there. Anyway, it's so this is all about covert, right? And now they've just simply removed that. you know, Because oh, there's just a general emergency somewhere, right? Was it climate emergency? Is that the problem now? Unbelievable.

Anyway, don't get me started. Um, right. So here it is. Now here's one of my gripes right now.

First gripe is that they're still charging this right more than three three. and a half years later, they're still charging this even though no emergency situation exists. But the thing that really gets me is that the country of origin right. which is where I ship from right? So if you ship from Australia or New Zealand look at this right.

an extra charge in Australian dollars per kilogram? Okay, look. oh sorry I can't highlight a column but you can see it right. Australia and New Zealand are the hardest hit as a country of origin. So if we if I ship out of Australia or somebody ships out of New Zealand then we get hit the hardest ship.

It doesn't matter where it ships in the world, right? It's an extra almost four bucks. three to four dollars per uh uh package. right? Which you know you might guess it's not a lot. Well, yeah it is.

It adds up when you add on the fuel surcharge and then the contract rates for the express and everything else. right? It adds up to a lot. A huge amount. Um, and I've got to absorb this cost because if I Char if I pass this charge on to uh, the customer.

you guys, then you just wouldn't order from me because the shipping would be too expensive, right? So anyway, I might have to look into local distribute having distribution hubs in different countries and stuff like that. Um, not a drop shipping I would still control it all. but like I need you know I might have might need to go to local Distribution Hub special in the US Canada for example which a good lot of my sales uh go to? But yeah, look across the board no matter where I ship it in the world, it's the highest rates. look at.

The only other country that comes close is America here at at the same rate, right? But that's only if you're in America and you're using DHL to ship to China or Hong Otherwise it's a buck. 90 50 cents, 30 cents right? and right? Okay, but yeah, Australia just gets absolutely hammered right? Absolutely. Hammond What does this say down here? Please note the ESS is a temporary charge temporary three and a half years later, which allows us to cover part of Opera in increasing air. Network adjustments in the operating cost increases and and the necessary air Network Adjust what air Network adjustments is right? Yeah, it existed in April 2020.

when it was uh, cats and dogs living together. Absolute chaos will continue to evaluating just the ESS Market conditions evolve. They never. They've never dropped it.

It's never changed. It's never evolved in the three and a half years since. covert. It's absolute okay.

Latest, what's what's later so we will continue. Latest Local Government restrictions Transit Time impacts Uh View: Temporary Service Adjustments is impacted countries all right. It's like it's all just bloody waffle Right View Temporary Charges Covid-19 See, it is covert 19. Temporary Service Adjustments for DHL Express Time difference Please note as the situation is dynamic and subject to change without notice, right? And there's talk about some coming back as well, right? So like, But come on.

This is ridiculous. Maintaining several delivery services Well I Said worldwide temporary service numbers indicate additional transit times in days. So it's just like that's okay, there's some additional times or whatever. But like this is like, come on, this is not a thing anymore.

This is Not a thing. How is this a thing? It is not a thing, right? And why is Australia and New Zealand hit across the board worse? Okay, if if you want to charge more for shipping from Australia will you build that into the contract rates? You don't put it in the emergency surcharge for covert. It's absolute and I'm sick of it. So yeah.

anyway, rant over thoughts and comments down below. Am I The only one who's complaining about this. Bloody hell. It's ridiculous.

Catch you next time.