Dave has rotten luck with test gear for review failing. What's up with his Agilent U1272A Multimeter?
FOLLOW UP: No, I did NOT damage the meter with ESD or anything else, and this is not an isolated incident. Other people on the EEVblog forum are reporting the same problem:
http://www.eevblog.com/forum/index.php?topic=3457.30;topicseen
FOLLOW UP #2:
Agilent have admitted the problem is with the range switch glitching and have fixed it in firmware. They are now offering either a replacement unit or a FREE USB cable to all affected users so they can update the firmware. An excellent response from Agilent, well done!

Hi welcome to the Eev blog an Electronics Engineering Video blog of interest to anyone involved in electronics design. I'm your host Dave Jones Hi I Just finished shooting a tear down of this new Agilant u1272a multimeter and I was pretty darn impressed with it I have to post it as a separate review but at the end of it I put it back together and it started to play up intermittently and I've caught it on camera with which I'll show just here I I've been playing with it for the last 10 minutes and I cannot seem to to actually repeat it. It seems to work just fine now, but it did actually play up and I'm not sure if it's something I did in the tear down and if it is, well, quite frankly it's crap because I've never had a meter fail like that. especially weird intermittent software type stuff after a tear down.

so Agilant need to take a I reckon they need to take a look at this and in investigate and let me know what's wrong because it's just crazy. something weird is happening. So here's the footage and I'll post a tear down as a separate tear down I Probably won't mention this in the tear down because it's a dedicated thing. I Just wanted to put this video up quick to show you this Fo mode and if you've got the same meter, see if you can actually, uh, reproduce it just by switching it off and on.

Uh, basically, that's pretty much all I was doing. Um, so yeah, give it a go. Here's the footage: H Something very strange is going on here. I It seemed to work a couple of times and I switched off and it was doing something weird.

It's now overloading. It's saying like overloaded th000 volts. There's the high voltage warning indicator and it's doing something weird. I've got those.

Let's disconnect the probes and look. I've got no probes connected to that at all and it's showing. Look on the AC Vol And no, it's now down to 2. Vols Okay, it's going down, but it really is.

Look at that. it's 300 Vol 230 volts. What high voltage? What? what? What's going on here? Some weird stuff happening that's crazy. Let's plug the probes in Something really wrong here.

and let's uh, let's short out the probes and short out the probes and we're getting oh yeah, no problems. 27 volts. Yeah, right. What is going on Strange.

Let's turn it to molts. No, it doesn't like that. Let's turn it to Volts. There we go, Volts.

Well, it's not going down to uh, zero. but um, there's you know? that's all right. Let's go over to Ohms. Hey, look at that.

Something weirds going on here. This thing has crapped itself crazy. Short out the probes. Ohms.

Yep. something. something's gone wrong in the tear down. Would you believe it? Ah, what a loser.

Well, it's getting the temperature right. I Think it's probably about 18.5 de here in the lab. but let's switch this off and see if it resets itself. No look, it's stuck there on those on those digits.

I sh out the input and it's just stuck stuck on that. What did I kill it with ESD Or something? That's actually part of my standard tear down test is not to wear an antistatic wrist strap. Um, when tearing these things down, it's all part of the uh robustness test. and I I have no idea if that's the problem or not.
but I've it looks like I've done. hey, no. hang on. It's decided to come good again.

There you go. It's decided to work all of a sudden. Short that out. Go to Ohms.

There you go. it's working again. Not a problem. Let's uh.

there you go. It's decided. it's decided to work again. Crazy? Yeah, no problem at all.

Mill Volts Volts. Yeah, that looks all okay to me. that looks fine, but it's done something weird and it's looks like it seems to work most times. I Switch it off and on, but occasionally it just locks up and does something weird.

A lot of garbage. Let's try it again. Try it. The uh.

low impedance mode. 3 volts. Yeah, so much for low impedance mode. Getting rid of ghost voltage.

Look at that buzzer working and so is the Uh visual audio alert indicator. There we go. That's Volts mode. After about five, uh, switch on.

it just goes crazy. It seems to be a bit random. Let's try it again. I'll switch it off and switch it on.

There you go. It's doing wacky stuff. again. Switch it off.

Switch it on. now. it seems to have gone permanently into wacky mode. There we go.

It works. again. Crazy. and it's actually spot on.

There's no problem with the spec at all. Uh, so it. it appears to work. When it actually works it, it seems to work.

but I actually haven't been able to make it. Do it for the last 5 minutes. It's crazy. but um, it certainly is.

You saw it. it was locking up and doing something weird. So if you've got the same meter out there, try it and see if you can actually get it to lock up like that somehow. I I I Don't know.

I Just can't believe it's something I did in the tear down.

Avatar photo

By YTB

23 thoughts on “Eevblog #170 – agilent u1272a multimeter fail”
  1. Avataaar/Circle Created with python_avatars Jarkko Hautakorpi says:

    Came here cause my U1273A halts sometimes like for 5 minutes or so. Does not measure any voltage, removing battery does not help, it's just not working for a while. Tried all different modes, and no it's not in 'hold' mode. It must be a software bug. Super annoying, never happened with any other multimeter.

  2. Avataaar/Circle Created with python_avatars Great Joe says:

    Before looking inside, I'd guess it's a floating joint, either on a passive or more likely one of the legs on a chip. It's impossible to tell with the naked eye, you'd need a beefy microscope just to stand a chance. If an error like that came to me, I'd start by using a solder wick on the pins of the main processor and then resolder the whole thing. Works on the PICs I work with.

  3. Avataaar/Circle Created with python_avatars Stephen Borst says:

    I see the decimal point now , sorry to the trolls

  4. Avataaar/Circle Created with python_avatars Stephen Borst says:

    looks like it is a bit warm in your shop 185c

  5. Avataaar/Circle Created with python_avatars Nevazno Zabil says:

    I have bricked my U1272A by the firmware upgrade. The price of repairing is $802 in Russia.
    So I think about Fluke 289 instead. Is it good choice?

  6. Avataaar/Circle Created with python_avatars Dave B says:

    AVOID this crap! SLOOOWWW and UNreliable.

  7. Avataaar/Circle Created with python_avatars Barry The Chopper says:

    I've never been particularly impressed with Agilent multimeters. They're buggy and seem to have weird problems. I have a U1241A that does some weird stuff every now and then, doesn't instil a lot of confidence. Fluke is the only way to go if you want a multimeter that you can rely on day in and day out. Agilent really needs to step up their game if they want to compete with the big boys at Fluke.

  8. Avataaar/Circle Created with python_avatars Okovermeke Amglight says:

    Make the meter very hot.

  9. Avataaar/Circle Created with python_avatars Ricardo B says:

    All Agilent equipment are a complete shit, Fluke is 1000% better.

  10. Avataaar/Circle Created with python_avatars Ella Jameson says:

    -1.133 ohms.

    Seems Legit.

  11. Avataaar/Circle Created with python_avatars RPdigital says:

    Looks like ACV selection makes it crazy, this is why I do like the ON/OFF button. 1st I select what I will measure, 2nd I will switch multimeter ON.

  12. Avataaar/Circle Created with python_avatars k b says:

    death valley, cali representin ^_^

  13. Avataaar/Circle Created with python_avatars Mohammad Sadozai says:

    An Agilent multimeter should be full proof. A company that is renowned in the production of high quality equipment, I must say I'm disappointed Agilent.

  14. Avataaar/Circle Created with python_avatars Jusb1066 says:

    This is the sort of meter he mentioned before that causes a million dollar mistake, oh wait that was a chinese meter and not made in malaysia, either way, shows a cheap meter works as reliably, the hated Vichy worked fine……the real difference is $300 for marketing and middle men

  15. Avataaar/Circle Created with python_avatars MarcelGlasgow says:

    Hi,Dave I love your videos and you are the best on YouTube so far:-) good luck with you channel.I was deciding between Fluke 87V and Agilent U1271A or bench DMM, but after seeing your videos about the Agilent DMM I am leaning towards the Fluke 87.thank you for saving me hassle with Agilent.

  16. Avataaar/Circle Created with python_avatars Orcinus24x5 says:

    I know this is an old video, but Dave (or anyone else here), can you take a peek at this and lemme know what you think? watch?v=abDv0HuwZ6M I have an Agilent U1242B that's got a weird glitch when autoranging from 10v to 1000mV on ACV when presented with a DC voltage

  17. Avataaar/Circle Created with python_avatars Yoram Stein says:

    Those big names are buying in Shenzhen Chinees meters and name it Agilent.What the Chiness are doing is planting failures in those machines and sell copies of those with their own name whice are much better and cheaper.A sample is a meter called VC97 and VC 99 which are copies of the Fluke and are claimed by manufacturer to be as good or even better.

  18. Avataaar/Circle Created with python_avatars Bingo Bingo says:

    Solar storm maybe? 😛

  19. Avataaar/Circle Created with python_avatars Jean Paul de Villers Grandchamps says:

    Dave, when will the review come????

  20. Avataaar/Circle Created with python_avatars Trevs Shed says:

    Oh dear, good job I can't afford one of these then Dave……

  21. Avataaar/Circle Created with python_avatars EEVblog says:

    @alteans As el-cheapo as the Vichy, are you kidding? They are worlds apart in quality of the components, the plastics, and the assembly.

  22. Avataaar/Circle Created with python_avatars Ig Saturation says:

    Hi Dave, I've upload 2 videos that are close to the problem you discovered. I have not taken my meter apart, but noticed some wierd responses after hours of testing. It did not reoccur, but looked like your issue. So I tried moving from range to range until it suddenly locked up, and isolated it to the ON switch. Video responses are enclosed.

  23. Avataaar/Circle Created with python_avatars jfernandmy says:

    What we all dont know is that this Agilent meter has a built in "Patience meter" feature. You probably activated it and it is going intentionally crazy just to measure how much time will you wait before you throw it against the wall…it seems that if you wait for 4 minutes as you did, it will automatically "come to life" again..but wait, are you patient enough to support more that 1 "patience test"?… jajaajjaaj

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