Why does this 4K BENQ monitor mysteriously switch off on it's own?
Inadvertently re-visiting an old video.
The chair strikes back!
Original videos Part 1 to 3
https://www.youtube.com/watch?v=sUG_sjS67K4
https://www.youtube.com/watch?v=weJ4JdFat8o
https://www.youtube.com/watch?v=4pwI2NebT90
Forum: http://www.eevblog.com/forum/blog/eevblog-1107-shocking-4k-benq-monitor-problem!/'>http://www.eevblog.com/forum/blog/eevblog-1107-shocking-4k-benq-monitor-problem!/
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Inadvertently re-visiting an old video.
The chair strikes back!
Original videos Part 1 to 3
https://www.youtube.com/watch?v=sUG_sjS67K4
https://www.youtube.com/watch?v=weJ4JdFat8o
https://www.youtube.com/watch?v=4pwI2NebT90
Forum: http://www.eevblog.com/forum/blog/eevblog-1107-shocking-4k-benq-monitor-problem!/'>http://www.eevblog.com/forum/blog/eevblog-1107-shocking-4k-benq-monitor-problem!/
EEVblog Main Web Site: http://www.eevblog.com
The 2nd EEVblog Channel: http://www.youtube.com/EEVblog2
Support the EEVblog through Patreon!
http://www.patreon.com/eevblog
Stuff I recommend:
https://kit.com/EEVblog/
Donate With Bitcoin & Other Crypto Currencies!
https://www.eevblog.com/crypto-currency/
T-Shirts: http://teespring.com/stores/eevblog
Likecoin โ Coins for Likes: https://likecoin.pro/ @eevblog/dil9/hcq3
๐ Likecoin โ Coins for Likes: https://likecoin.pro/ @eevblog/dil9/hcq3
Hi, please excuse the crude D of this video I didn't have time to build it to scale or to paint it I Just found an interesting thing which goes way back to a video I done which I'll probably have to link in way back like in the first 30 videos or something like that. Check this out! I got my new 4k monitor which is the Ben QEW 3270 and watch this. There we go. Did it.
It's switched off and switch back on when I get up off my chair, hang on I'll do it again. There we go and then switches back on. It does it almost every time and I thought like I originally thought that this was something where it was like somes whiz-bang autosense, a power saving thing where it was sensing that I'm like sitting here and when I move it switches off I didn't think much about it and and you may have. you may be able to guess I don't know guess answers on the back of a postcard what the problem is here.
No, it's not some whiz-bang super technology inside this that's sensing that whether I'm sitting in front of it or not. if I put my headphones on, maybe we can't hear this, maybe are I'll try and mix in the audio see if we can hear it, but let me stand up. I'm not sure if that'll come through or not because it depends on the system, but I can hear a little click click click in here when I stand up and that's due to the static discharge of me standing up from the chair like if I stand up slowly. Ah, desk, it's gonna make a fool of it.
but I can feel I'm wearing kind of a little bit not stretch denim, but you know, kind of like a little bit stretchy jeans. They are a bit staticky and I can actually feel the static build up when I stand up on here. So when a stand up off the chair, it causes that impulse. and I've got a very interesting story back in that old video about how this caused Hey really troublesome bug back in the day in the lab at a company that I was working at and finally figured out that day getting off the chair was the problem and generating static and that was upsetting my long term experiment or whatever it was.
anyway. um, that's the problem. So this monitor is I've got another BenQ monitor here which is a 24-inch one exactly like they're not exactly the same model, but near enough and it doesn't do it at all. So there's some sort of static impulse which is obviously getting into the you know the audio system somehow.
I'm not sure how it's getting in, so that's why you may or may not hear that click. There you go. it's interesting it I don't know. the path that it's getting in is a via like the HDMI cable at the shield.
on the HDMI cable is the electric field that I'm generating, actually inducing some voltage in there, which is sort of like, you know, tripping, tripping this thing up and causing it to reset like that. But anyway, thought: I'd show you that it's really interesting and just to show you the difference here: I'm actually now sitting on a cardboard a 1:21 GW box and let's give it a go. There you go. doesn't cause the problem because the fabric on the chair combined with my jeans and probably you know it probably has like one nylon thread for every other thread just to make it a little bit stretch. yeah is causing that's static and work my headphones back in. Yep, Confirmed. No more click in the headphones. So and and I can feel it as well.
I can feel that there's less like you've almost. basically no static build-up whereas I can physically feel that. You know, like your little hairs stand on your end and stuff like that, you can feel that static impulse. So there you go.
Interesting, Huh? I Never thought. I'd revisit that old video. but yeah, keeps coming up. Ok, so let's get a slight bit more scientific about this, Shall we? I Got a scope here.
Watch this ready. Hopefully it won't make a fool out of me. Tada Anzo impulse. Let me do it again.
I Want the damn screen to go off? I Come on, there's our impulse that's at. What's that? Ten nanoseconds per division there, so you know me. Hundred ish Meg Something like that. so near enough.
And that's what my original video was about. was that I originally was picking up because the scope probe is an antenna. If I actually disconnect this, we probably won't get any coupling because we don't have an antenna. There you go.
but you plug it in and go to antenna earth. Lead on it and no walkers straight in there like that. And no, it's not the the piezo ceramic effect in there, which is an entirely different lower frequency thing. This is a high frequency stand in pulse into the lead of the oscilloscopes coupling through the front end.
It gets all complex and through the like common mode interference and stuff like that. And it generates because static can generate tens of thousands of volts and generates an electric field around you. and that's way you know you can spark across and that's why it. Oh, there we go.
Just sitting down, did it. And that's why it can generate impulses like that in the scope. and obviously something's going into the system here on the shield of the mains. and or HDMI that's where it's sneaking in.
Perhaps that couldn't Yeah, that'd be my guess, but it could certainly be just going directly into the circuitry of the monitor. I Just don't know. maybe I can pull it a bit closer or something like that. So I'm going to even though it may not have the frequency range.
quiet. I'm gonna try some little ferrite clamps because I I'm just going to whack them on the HDMI and the mains cables to see if I can stop them actually getting into the monitor and causing whatever it is in their part. you know there's monitor to reset or maybe it locks up and it's got a watchdog timer or something like that. Takes a couple of T's two or three seconds to recover.
Kind of put one of these clamps on the HDMI cable and see if that's the issue. You know you could get maybe a better quality. HDMI Cable Some of them even have the ferrite clamps built in and stuff like that. I'll see if I can reproduce it because all I need is one failed result to prove that that doesn't fix it. So I don't get back to you and check this. that feels like I'm generating a lot of static. A big packing bag and one of my one of my multimeters put that in and out. Wow! I can feel the hairs on the back of mine but I can't do anything so I can't trigger that.
so I'm not sure. nah, it's the magic chair I'm telling you. oh no, got it There You go, got it. So that had the that had the ferrite clamp on it down there.
so there you go. didn't stop it. Not terribly surprising I Thought you know I'll give it a go, but you only have to get one case like that for it to fail and it's not. You know it's obviously it still doesn't mean it's not getting through the HDMI cable.
You know, getting on, getting into the receiver in there may be doing some SCR latch up or something like that in the monitors detecting that. And as I said, it's probably got some sort of like watchdog timer or something like that and it just like resets itself. something else is latching up in there. It kind of detects that, which is really good and fixes itself.
So I guess that's a pretty good design, but yeah, it's susceptible. This one here does it. It doesn't do it. This one over here doesn't do it.
So something very specific in there, but that's pretty hard. Even though if you put it through, you know compliance testing and stuff like that I don't know. Compliance testing for monitors. You know whether or not they do some sort of ESD test or anything like that.
No idea. if you do, let us know in the comments. but even if you do that, you know there's so many injection powers and different ways to go in there. it's infinite.
You can't possibly test them all. So there you go. It's not that I have to do some more work on it anyway. Hope you found that interesting.
I'll link in my really old videos at the end of this. it was actually a three parter. So anyway I hope you found that interesting if you did. give it a big thumbs up and all that stuff.
catch you next time.
I pat my cat and both my monitors turn off for a second, and they are not BenQ, they are both ASUS and they were not cheap either ๐
Great Scott this was helpful!
I've got a display port adapter into VGA cable that does this a lot. Do you think there's any good way to shield that junction?
You've saved my monitor and my money mate thank you !
I can't believe someone else has this problem. I've been wondering about the blank screens I get sometimes and just a couple of days ago – I got up from my chair and it went dark. Something got me to try it again, and there it went again! This is crazy… NO contact with even the desk it's sitting on. Boom, blank. Only thing is… I'm using displayport, so that's not it for me.
And I have the same problem with Asus rog :///
It happens when my e-cigarette (while is charging) and the metallic part of my keyboard get in contact.
Can this hurt the monitor?
r u sure it is not the movement sensor of the monitor ? and that is a nasty backlight bleed right at the bottome portion of the monitor !
I have the same issue with an Acer display. It happens with a USB-to-DisplayPort cable (being used with a Mac mini M1) as well as HDMI, but apparently not with DVI (which I have been using with a 2009 Mac mini). It started up this winter after years of giving me no trouble, but only got that new Mini in November. It's extra annoying because it sometimes causes my Thunderbird or other app windows to come up at the wrong size, as though the resolution was temporarily lower. I can trigger it, especially when sitting down, and my cats can even trigger it when walking under the desk.
DUDE this has been happening to my gaming pc for a year and im not just leaning about this!!! it also completely diables my gpu until i manually restart and enable it again! what can i do to resolve this?? i also read that gas lift office chairs are a main culprit
I just had this come up with myself, both my own monitor and my partner's PC's main monitors "restart" every time I get up and occasionally sit down in my chair.
Their monitor is 3+ metres away from my seating position too, it's such a strange phenomenon.
I found this video interesting, I am currently having the same problem. I am about to do a reformat but luckily found this. I have a sun shade at the back of my computer (similar to the ones found in cars) that might have been causing the same issue. I will monitor my monitor problem lol and report it here hays
I wasnt my pants nor my shirt (I tested with my skin suit), its just the freaking chair…. its not even that good neither. Going back to my old plastic one.
I've been having this problem for months and it never occurred to me until the last couple of days that it might be down to static. Only recently have I begun getting shocks when I touch my keyboard (it's has a metal frame) and each time I'd get a zap from it, it would momentarily turn it off and every time I stood up, the monitor would turn off. Time to get an anti-static mat I think.
Hi, we had this issue at my workplace and this video helped a lot. I managed to solve it by covering the material parts of the chair in a plastic bin/refuse bag. It works, but looks a bit odd though.
basically it happend to me these days i didnt F**** know whats happening because i use this chair and monitor for YEARS and it never happen, thought my monitor was starting to die….very strange stuff ( thought black magic hahhahah) but thanks to you and internet search i found out whats up, ive just picked other home chair and basically nothing happen xD still "testing" but i think hammer will go kick my old chair hard xD
tnx for helping me not think im crazy hahahahahahah
Damm… I was going mad wondering why my screen kept doing this too… now I know
So this doesn't hurt your monitor? I was worried.
A tip from manufacturers of office chairs:
Mix fabric softener with water in a spray bottle and spray on seat and back cushion to reduce static electricity problems.
There are also floor cleaners with antistatic properties.
The alternative is to change to a special ESD chair, but they are quite expensive
Bought new Ikea Markus chair. After few day of shock and monitor switch off, my laptop started crashing on Blue screen and now is dead. <.<
Did you ever solve this problem? if not did this damage your monitor at all after 2 years?
you save money ! THAT S A GOOD THING LOL
Everyone's posting some extremely technical shit in the comments but it's all pish. I have the same problem. I've used two monitors, two different HDMI cables, same problem. It all started when I got a new Ikea chair. I wanted to get a fake leather one but was persuaded to get a fabric cover one. And this is the result. I've read forum posts from people with the same prob – the only thing that helped them is changing the chair. Some places people also write it's not due to fabric, but the construction of the chair. I guess we'll never know, because it's such a "niche" problem that no one believes when you tell them.
god this is so annoying. i have the same problem, but even when i don't get up! im going to try wiring a piece of wire from the monitor metal casing to my metal desk stand
this happens to my monitors too
Same exact "problem" here. I have two BenQ monitors side by side, one blinks out frequently with static electricity, the other is rock solid. It seems the 32 inch 4K BenQ is excessively sensitive to static electricity.
I know it's a old video but I started to experience this just before Xmas.
I got a new gaming chair, once I started using it every time I sat down my Acer Predator 27" 1440p monitor would black screen, like your Benq, tested 2 other monitors on my system (9900k/RTX 2080ti) they didn't exhibit the issue.
Now my Predator is 2 1/2 years old, never had a single issue until the moment I got the chair, at first I thought the monitor was dying, but I was getting clicks in my Audioengine 5+ speakers, which lead me to thing it was my DAC, removed the DAC, still having the same issue.
Isolated the monitor to another power circuit in the house, still the same.
I posted on a few forums thinking it could have something to do with getting the new chair, was told "that's impossible", so I continued my search for answers.
Tested the Predator on my sons 7700k machine, it never black screened.
Here's the kicker, I ended up putting the kids car play mate under my chair, all symptoms stopped, no click in the speakers when I sit down, no black screen, nothing.
The difference also is in my lounge room I have commercial grade linoleum flooring, my chair is a Anda AD4XL Dark Wizard (
Aluminium, PU Leather), but my sons computer is on tiles with a el cheap office works chair.
I only found the video today, just after putting the mat under my chair.
ESD man, what can I say that you haven't.
Wow, just wow…lol